About Betteractive

Our principle is customer first, and we provide a one-stop service.

  • What is your Minimum Order Quantity (MOQ)?
    Our standard MOQ for customized activewear is 100 pieces per style per color. For special fabrics or complex processes, the MOQ may vary slightly. If stock fabrics or materials are available, we can offer a lower MOQ to help you start easier.
  • Can I customize my design?
    Yes! We offer full customization services including design, logo, color, fabric, size, packaging, and more. Just send us your ideas or tech pack, and our experienced team will take care of the rest.
  • How can I get a sample? What’s the sample cost and lead time?
    Please send us your design details or reference images. - Sample Fee: $50–$100 per piece (refundable upon bulk order) - Sample Lead Time: 7–14 working days for fast sampling
  • What is your bulk production lead time?
    Bulk production usually takes 25–35 days after all details are confirmed. For urgent projects, please contact us to discuss expedited options.
  • How do you guarantee product quality?
    We ensure the highest quality through: - Strict material inspections - First article confirmations - In-process quality checks - 100% final inspection before shipment We also provide free pre-production samples for your approval before mass production begins.
  • What if there are quality issues with my bulk order?
    We take full responsibility for any quality issues. Please contact our sales representative immediately. We promise to respond within 24 hours and offer a solution within 3 working days, including free remake or refund if necessary.
  • How can I learn more about your factory?
    We warmly welcome you to visit our factory. If you are unable to visit, we can provide a factory introduction video and customer references to help you better understand us.
  • How to place an order?
    - Send us your inquiry with product details - Receive a quotation within 24 hours - Confirm sample and production details - Pay the deposit to start production - Get regular updates until shipment